Plain-language terms.

1. Prohibited and restricted goods

You may not ship weapons, ammunition, explosives, illegal drugs, dangerous chemicals, leaking or unsealed liquids, or restricted batteries unless we have approved them in writing beforehand.

Some items such as airbag modules and large lithium batteries are restricted and need pre-approval. Ask us before you buy.

If a prohibited item is found, we will stop the shipment and contact you. Costs already incurred remain payable.

2. Genuine invoices and honest values

You must give us the genuine order confirmation or invoice for your goods.

We will never declare a value below the verified order total, and we will never state a false country of origin.

Customs documents carry the real transaction value and the real country of origin.

3. Duties, VAT and clearing

Destination VAT, duties and clearing charges are payable by you.

These charges are set by the destination authorities, not by ADS Logistics, and are shown separately from our fees.

4. Transparent fees

Every ADS Logistics fee appears on your quote. There are no hidden add-ons.

Figures shown on this website before inspection are planning estimates only and are not binding.

The final price follows inspection and weighing at our Johannesburg warehouse.

5. Acceptance of shipments

Final acceptance of any shipment is subject to our review of the goods, the documents and the destination requirements.

We may decline goods we cannot lawfully or safely move.

6. Buy for You

Under Buy for You, you pay ADS24 for the goods. ADS24 purchases the goods and then sells them to you on an ADS24 invoice.

Shipping, handling and clearing are quoted separately from the goods.

7. Claims and delays

Border processes, customs inspections and weather can delay a trip. We will keep you updated through tracking and WhatsApp.

Report any damage or shortage within 48 hours of delivery so we can investigate with the photographs taken at receiving.